TeamViewer Tensor

Discover TeamViewer Tensor, the enterprise remote device support, access and control SaaS solution that you can deploy and scale in hours.

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Offers the best customer and employee experience in a simple way and across devices and platforms

The next level of remote and scalable access and support without limits and with secure control:
TeamViewer Tensor ™ is a cloud remote connectivity platform, allowing organizations to implement large-scale IT management by managing access, support and control of all devices or machines and doing so easily from anywhere and at any time. Supported by the largest remote connectivity infrastructure in the world, covering 200 countries and connecting more than 2.5 million devices. TeamViewer Tensor scales linearly to meet business needs, offering fast, reliable connectivity with secure, real-time support to instantly deploy in a SaaS environment.

Key Features
  • Conditional access: Prevent unauthorized connections by using rules to manage users, groups or devices through access permissions at the highest level of granularity. .
  • Single sign-on:Use your SAML 2.0 or identity provider for secure user authentication that complies with company policies.
  • Multitenancy: Separately manage IT sub-organizations with the implementation of TeamViewer Tensor for centralized management of both IT and licenses.
  • Silent Deployment: Massively and silently deploy TeamViewer Tensor to hundreds or thousands of devices in just a few clicks.
  • Mobile SDK: Easily integrated into the support app, with instant, secure assistance, in accordance with the GDPR law without the need for software installation or without having to expose private device information or without full access to the device mobile.
  • Co-browsing: Offers a superior customer experience with the possibility of secure screen sharing, allowing support teams to see active websites in real time to resolve problems more quickly without exposing sensitive information and improving both support efficiency and service quality.
  • Auditability: You will have a comprehensive record, a report of user actions for auditability, error detection, compliance with security standards and the assurance of obtaining the best quality.
  • Remote control of devices: Remote control on a wide variety of devices such as kiosks, digital signage, point of sale (POS) systems as well as internet-enabled devices and machinery.

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